职业生涯

The Role

We’re looking to recruit an Operation and Client Service Assistant to continue providing quality service for our expanding client base around the world. In this role, you will be the linchpin between our headquarter with overseas offices, liaison between our clients and back offices. You will act as the first port of customer inquiries and facilitate front desk requests. As part of our creative and motivated team, you will get the chance to immerse yourself in the exciting and fast-paced financial industry. 

Key Responsibilities

• Manage client inquiries via phone and online chats in regards to financial products and KYC procedures etc.
• Facilitate onboarding account reviewing and approving process following compliance regulations. Ensuring documentation compliance in line with regulatory requirements (AML)
• Work with our Account Payable for purchase orders, invoices, and payment
• Assist with ad-hoc operation and finance duties.
• Collaborate with our Sales Team to reach processing targets.

Required Skills & Experience

• Exceptional communication skills in both English and Vietnamese
• Great attention to detail
• Computer skills including PowerPoint, Excel, and Word
• Degree/tertiary qualification in finance, commerce, or related subjects is preferred
• Experience in Forex/Stock brokerage but not essential
• Ability to work in a fast-paced environment and multitask.
• Fresh graduates are welcome to apply

For more information, please check on seek.