Contact Us

Markets don’t sleep. Neither do we. Chat with Cristina, visit our Service Hub, or email us - support is available 24/7.

Our Customer Support Team is available Monday to Friday, 09:00-22:00 (GMT+8; Beijing, Hong Kong, Singapore and Malaysia time).

We’re here to support you
along the way

Service Hub
Service Hub
Submit and track tickets at any time in your Client Portal. Use the Service Hub for Payments, Account & Security, Platforms, Account Verification, Trading, Programs or VPS issues that require investigation or follow-up.
View it in the platform
Service Hub
Live Chat
Chat with Cristina 24/7 or request assistance from our Customer Support Team
(Monday–Friday, 09:00–22:00 GMT+8) in English or Chinese
Start chatting
Email
Email
General question, no rush?
Email us, at [email protected] and we’ll come back to you.
Send email

Company Information

Headquarters

Office address

Level 27, 25 Bligh Street,

Sydney NSW 2000, Australia

Australian Financial Services Licence

AFSL No. 337985

Licensed to engage in
financial services in Australia.

Vanuatu Licence

VFSC No. 40256

Registered and regulated in Vanuatu, enabling FXT to serve global customers.

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